A workspace designed around your business

Too many tools.
Too little clarity.

An enquiry in a message. An invoice in a file. An appointment elsewhere. We install a system on Odoo Community that brings operations together, shows what is stalled and assigns the next action. We train your team and support daily use, with no Odoo licence fee per user.

Company owner using Ordosia
Tell us how you workOdoo Community, no per-user licence feeHosting agreed with you
Public read-only demo — no data can be changed or deleted.
Credentials: demo@ordosia.eu / OrdosiaDemo-Atlas25
Sign in →

Every enquiry has a clear next step.

Customer relations and sales follow-up

Enquiries, customer records, quotes and follow-up in a clear workflow

Sales and operations

Sales, appointments, stock and invoicing according to your work

Financial visibility

What came in, went out and needs review; your accountant keeps their role

Dashboard Sales Customers Automations
A B C Shared
Follow-ups sentLast 30 days
1,240
1,240
Main channelWhatsApp
Follow-upAutomatic
ResponseBy priority
Orders to reviewOpen
312
peak — 312
Customer follow-upPlanned
1,240
  • WhatsApp
  • SMS
  • Email
  • Instagram
Channel splitLast 30 days
  • WhatsApp42%
  • Email29%
  • SMS29%

An illustration of the visual standard we hold Ordosia dashboards to — not a product screenshot. The real Odoo demos are further down, open to anyone. The figures shown are illustrative values.

Connected to the channels your customers already use

See the demos
WhatsApp SMS Email Instagram Odoo Google
What no one invoices you for

When follow-up slows, opportunities wait.

An enquiry arrives through one channel, then waits for a quote or another person’s reply. If your team cannot see where it stands or what comes next, follow-up slows even while everyone is working.

Estimate the follow-up waiting in your business.

40
40%
€120
20%
Annual scenario based on your assumptions €19,968 That is — per month in this hypothetical example.

This is a scenario based on your assumptions, not a measured loss or a promise of recovered sales. We check real figures during discovery.

“When information moves between tools without a clear owner, the business owner ends up piecing the story together. We build workflows where the team can find the context and the next action in one place.”

Hichem Khelifi — founder of Ordosia
Discuss where follow-up slows An initial conversation without commitment; discovery shows what needs measuring.

We start where your team’s work slows down.

We have built systems used in day-to-day operations across different activities. That experience shapes our method: start with the real workflow, bring useful information together and make decisions easier. We will publish identifiable work and results only with the written consent of the organisations concerned.

Flow
A clear path from enquiry to next action
View
A dashboard suited to each role
Support
A trained and supported team
Our experience

Work moves forward. Its context moves with it.

We have built operational workflows, dashboards and custom modules where needed, connecting tools across different activities. We can explore these capabilities for your business without disclosing another organisation’s identity or data.

Operations

Every enquiry keeps its context.

Enquiries, customers, quotes, appointments, invoices and tasks can follow one workflow. We can connect WhatsApp, Instagram, your site, e-invoicing through Peppol or other tools, subject to accounts, permissions and project scope.

Your team can find the context and next action without entering the same information in several places.

Visibility

See what needs your decision.

We design a dashboard for owners and teams: calendar, sales, social channels or financial visibility when the data is available.

The first view shows what needs attention; an intelligent alert or recommendation can be added with human approval before action.

We have delivered work across different activities. Names, screenshots and quantified results will be published only after written consent. Public demos show functions, not these organisations’ data.

The engine

Every conversation. One customer record.

Conversations and requests can join the customer record, with their source, context and next action. Channels and sending rules depend on your accounts, permissions and agreed scope.

WhatsApp Messages & orders Instagram DMs & stories SMS Reminders & confirmations Messenger Page conversations Email Quotes & invoices Web form Site & landing pages MEMORY Customer record Odoo — sales, history, loyalty
WhatsAppMessages & orders
InstagramDMs & stories
SMSReminders & confirmations
MessengerPage conversations
EmailQuotes & invoices
Web formSite & landing pages
MEMORYCustomer recordOdoo — sales, history, loyalty

Inputs

A message, booking or enquiry enters the agreed workflow, with its source when the connection supports it.

Memory

The customer record holds the history, documents and follow-up your team needs, subject to access rights.

Outputs

A follow-up or alert can be scheduled; your team decides what is sent and what needs approval.

Voice transcription and intelligent features can be considered when useful, within a clear scope and with human review.

We connect channels, data and daily work in Odoo Community. Your team controls the follow-up rules, defined for each project.

InputsWhatsApp, SMS, email, Instagram
MemoryOne customer record
OutputsFollow-ups at the right moment
Acquisition

A new enquiry finds an owner.

Requests from your site or connected channels can be recorded and assigned instead of sitting in a separate inbox.

EmailSMS
Hello, I'd like to book for Saturday
Hello. We received your request and our team will follow it up.
Illustrative enquiry intake example
Reactivation

See who needs follow-up before they are forgotten.

The system can flag stalled conversations or orders; your team chooses the next action.

SMSWhatsAppEmail
Requests to review—
Follow-ups chosen by the team—
Result after measurement—
Retention

After a visit, the customer context stays available.

Previous visits, appointments and agreed next steps stay in one record; a reminder can be set if useful.

WhatsAppEmail
Visit finishedSaturday, 15:40
Follow-up messageSunday, 15:40
Review requestTuesday, 10:00
Add-on offerDay 21
Conversion

An unanswered quote still has an owner.

We decide who reviews outstanding quotes and whether a message needs approval before it goes out.

EmailSMS
Quote #2481Unanswered — 7 days
€4,850
Follow-up suggested to the quote owner

We start with a few understandable rules and refine them after testing with your team.

Marketing & operations, connected

From the first message to the next action.

Conversations, customers, tasks and figures in context, through the connections your work needs.

Unify

One customer record

Messages join an existing record or open a new request, subject to matching rules.

HistoryOrdersAppointments MessagesQuotesPreferences
Connect

Channel connection

WhatsApp, Instagram, email, your site and other services can be connected according to accounts and permissions.

WhatsApp SMS Email Instagram Ordosia
Act

Automatic follow-ups

Reminders and follow-up with timing, exclusions and approval set by your team.

1,240
follow-ups sent this month
Manage

Quotes & invoices

Quotes, invoices and stock in Odoo Community according to the modules in your project.

Quote #2481Accepted
Invoice #1187Sent
Order #903In stock
Quote #2482Sent
Invoice #1188Paid
Order #904Packed
Measure

Financial dashboard

Visibility into receipts and expenses when data is reliable; without replacing professional accounting.

Money in+ €18,400
Purchases & stock− €7,120
Payroll− €5,380
Rent & utilities− €1,940
Protect

Your data, under your control

Hosting, access and backups are defined in the agreement. Your company’s data remains yours.

Live demo

Figures in view. The work behind every figure.

Sign in to the public read-only demo. No data can be changed or deleted.

www.ordosia.com/demo
Demo CRM screen with illustrative data
Practical capabilities

Open the system. See what needs you today.

Your workspace

We start with your business and build an environment that brings together the context, actions and indicators you need. We have built systems of this kind across different activities; each new project has its own scope.

OperationsA clear workflowEnquiries, documents and follow-up steps organised for your activity.
DashboardsThe right prioritiesA view suited to each role and to data that is actually available.
ConnectionsTools working togetherChannels and services connected when access and scope allow.
Explore the public demo

The read-only demo illustrates system functions. It is not a case study or evidence of results for another organisation.

Commercial restraint

A message at the wrong time can cost customer trust.

Someone whose enquiry is already being handled should not receive an irrelevant follow-up. We define sending rules, exclusions and situations requiring human approval with your team.

Sending rules and exceptions are defined in each project’s scope.

B2C & B2B

Your work changes. The follow-up should change with it.

Key signal — customer with no visit for 90 days

Retail & services

Salons, beauty studios, aesthetic clinics, professional practices, restaurants, shops.

WhatsAppSMSInstagram
See the beauty & wellness demo → What we install in a salon →
Key signal — customer with no order for 90 days, quote unanswered for 7 days

Import, distribution & B2B

Importers, wholesalers, distributors.

EmailWhatsAppPhone (human)
See the import & trade demo → What we install in a trading business →
Import & trade

The deal does not start again with every document.

Quotes, pro forma invoices and later documents can stay linked in one record. We define each field and approval step around the way your company works.

PROFORMA INVOICEPI-2026-00418
Port of loadingAntwerp
IncotermCFR
PackingAs per the packing list
Bank accountProforma account — EUR
Approved by the customer, with their reference and their date
FINAL INVOICESame file
  • Shared information is set clearly.

    Loading port, origin, Incoterm and packaging: we decide what belongs in settings and what needs review for each deal.

  • The right account on the right document.

    If the account differs between pro forma and final invoice, we document the rule with your team and add a check before issue.

  • Each currency has its own account.

    Bank details can follow the currency, with human approval before the document is sent.

Example layout: the values above illustrate fields, they describe no real shipment.

Pricing

Know what you will pay before work starts.

Start by showing us where work slows down. You then receive a written scope for implementation and support.

Diagnostic

Freelevel 1, no commitment

We review one workflow and your current tools to find repeated entry and slow follow-up. A detailed data analysis can be agreed as a separate service.

Optional detailed report — €390 excl. VAT
  • First conversation about the point of friction
  • Review of one workflow and current tools
  • Identify what needs detailed study
Request my diagnostic

Steering

€390 excl. VATper month

Operations, improvements and support follow a written monthly scope. Hosting, backups and outside services are specified and priced in the offer.

  • Operational support within the agreed scope
  • Regular review of indicators and issues
  • Improvements set out in the monthly agreement
  • Hosting and outside services detailed in the offer
Learn more

Implementation starts at €4,900 excl. VAT and monthly support at €390 excl. VAT. The written offer sets the functions, hosting, outside services and final price. Odoo Community has no Odoo licence fee per user and does not include every Enterprise feature.

Start with one workflow. Build around the work you do.

We start with one clear workflow, then build, test and train your team before widening the scope.

1
Stage 1

Diagnostic

Show us where information stalls and how your team works today. We select the first workflow to organise.

2
Stage 2

Configuration

We document functions, connections, access, hosting and cost, then configure Odoo Community to the agreed scope.

3
Stage 3

Migration & training

We migrate agreed data, test situations from your working day and train users in their actual system.

4
After launch

Support

After launch, we support operations and adjustments covered by the support agreement.

Examples of functions selected for the project scope

CRM & sales pipeline
Stock & inventory
Invoicing — entries prepared for your accountant
Multi-user access
Follow-up and sending rules agreed with your team
Point of sale (POS) — outside the base engine, costed at the diagnostic
What we ask of you before we start
  • An export of your customers / suppliers (Excel or anything else)
  • A sample of your current invoices or quotes
  • The number of people who will use the system
  • 15 minutes for a scoping call
FAQ

What owners ask us before they sign.

  • Ownership & data
  • GDPR compliance
  • Technical & timing
  • Budget & grants
Who owns the WhatsApp number and the accounts?

You do, always. We configure, you own.

Is IT really your trade?

We build systems around real workflows. Our experience spans different activities, while the functions for yours are defined with your team after discovery. We publish identifiable references only with written consent.

Do my customers have to agree to receive messages?

We define the lawful basis, consent and opt-out rules for each channel and situation, and review them before any sending is enabled.

Why is there no cookie banner on this site?

Because there is nothing to accept. This site sets no analytics or advertising cookie, and calls no third-party service — even the typefaces come from our own domain. Open your browser tools: you will find nothing to refuse.

Does the automatic greeting pretend to be a human?

No. It introduces itself as an automated assistant and hands over to your team as soon as it needs to.

Why Odoo Community instead of Odoo Online?

We work on Odoo Community with no Odoo licence fee per user. Odoo Online offers a free single-app plan and paid multi-app plans priced per user; Enterprise also has additional features. We compare the functions you need and the full cost of setup, support and hosting. Your server can be on your premises or in an environment we manage.

How long does it take to start?

The schedule depends on the workflow, data and connections required. We include it in the written offer.

What if all I have is an Excel file?

We start with what you have, even an Excel file. We review data quality, duplicates and usage rights before import or outreach.

Can the diagnostic be subsidised?

Support schemes may be available depending on your region and project. Their conditions and amounts change; we check eligibility against the official source before including any potential grant in a decision or quote.

Tell us where work stalls.

Describe your business and your current tools — we come back to you to plan a diagnostic matched to your size and your sector.

Based in — Machelen, Belgium
BrusselsAntwerpMachelen

Start with the step that consumes your day.

Describe a delayed enquiry, a piece of data entered twice or a report assembled by hand. We will identify the first workflow worth organising.

Request my diagnostic